Terms of Service

These Terms of Service ("Terms") constitute a legally binding agreement between you ("User", "Member", or "Visitor") and Youth Save A Smile Foundation ("YSSF", "we", "our", or "us") governing your access to and use of our website and member administration portal.

By visiting our website, submitting a contact form, using our member portal, or connecting third-party accounts (including Facebook), you acknowledge that you have read, understood, and agree to be bound by these Terms and our Privacy Policy.

Youth Save A Smile Foundation (YSSF) is a non-profit youth volunteer organization based in Bangladesh, focused on education, health awareness, community development, and youth empowerment. We operate through a batch-based membership structure and a central organizing committee.

Our website serves two primary purposes:

• Public website: Sharing information about our events, projects, blogs, and donor programs with the general public
• Member administration portal: A private system for registered members and authorized administrators to manage membership, events, fees, committees, and organizational records

YSSF is not a commercial entity and does not operate for profit. Any funds collected through our donation programs are used exclusively for charitable and organizational activities.

You may use our public website for personal, non-commercial purposes in accordance with these Terms. You agree not to:

We reserve the right to block access to users who violate these terms or engage in abusive behavior toward our systems or personnel.

Access to the YSSF member administration portal is restricted to:

• Registered and active YSSF members who have been assigned credentials by an authorized office secretary
• Members who have completed the registration token verification process
• Administrators authorized by the Master Admin or Central Committee

Unauthorized attempts to access the member portal — including guessing credentials, bypassing authentication, or exploiting vulnerabilities — are strictly prohibited and may be reported to relevant authorities under applicable Bangladeshi law.

Access levels within the portal are role-restricted. Members may only access and modify data that falls within their assigned role permissions. Attempting to access data beyond your authorized scope is a violation of these Terms.

As a registered member with portal access, you are responsible for:

• Keeping your login credentials (email and password) confidential and not sharing them with anyone
• Ensuring all information in your profile is accurate and up to date
• Promptly reporting any suspected unauthorized access to your account to an administrator
• Logging out of your session when using shared or public devices
• Using the "Remember Me" feature only on personal, trusted devices
• Renewing your membership before the renewal date to maintain continuous access

YSSF is not liable for any loss or damage arising from your failure to keep your credentials secure or from unauthorized access resulting from your negligence.

The optional Facebook account connection feature in the member portal is subject to the following terms:

• You must own and be authorized to use the Facebook account you connect. Connecting another person's account is prohibited
• By connecting your Facebook account, you authorize YSSF to retrieve your Facebook User ID, display name, and profile picture via the Facebook Graph API
• We will only request the public_profile permission scope — we will never request access to your messages, friends, posts, or any private Facebook data
• Your Facebook access token is stored securely and used only to retrieve your profile picture on demand
• You may disconnect your Facebook account at any time from your profile settings, which immediately removes the stored token and User ID
• Use of this feature is subject to both these Terms and Meta's Terms of Service

All YSSF members, whether accessing the portal or participating in organizational activities, are expected to uphold the following standards:

• Treat fellow members, administrators, and the public with dignity and respect
• Not use the member portal to harass, intimidate, or defame other members
• Not upload inappropriate, offensive, or misleading profile photos or content
• Not misuse administrative access to alter records without proper authorization
• Report any data inaccuracies or system errors to an authorized administrator promptly
• Comply with all decisions made by the Central Committee and Master Admin regarding portal access and membership

All content published on the YSSF public website — including text, photographs, blog posts, event descriptions, project write-ups, logos, and graphics — is the intellectual property of Youth Save A Smile Foundation unless otherwise attributed.

• You may share our public content for non-commercial purposes with clear attribution to YSSF
• You may not reproduce, distribute, or modify our content for commercial use without explicit written permission
• The YSSF logo and organizational name may not be used to imply endorsement or affiliation without authorization

Member-submitted content: By uploading a profile photo, signature, or other content to the portal, you confirm that you have the right to use that content and grant YSSF a limited license to store and display it within the member portal for organizational purposes.

Content uploaded by members (photos, profile images) remains the property of the respective member. YSSF will not use member-submitted photos for external marketing or publication without explicit consent.

Donations made through our website and member portal are voluntary contributions to support YSSF's charitable activities. By making a donation, you agree to the following:

• All donation amounts submitted are voluntary and non-refundable once processed, unless an error is verified by an administrator
• Donation orders submitted through our website are subject to verification by an authorized YSSF administrator before being marked as complete
• Payment information (bKash, Nagad, Rocket, bank transfer details) is used solely to verify and record the donation. We do not store full payment credentials
• Monthly member fees collected through the portal are used exclusively for organizational operations, events, and charitable initiatives
• Receipts and acknowledgment documents are issued for all verified payments

Our website and member portal are provided on an "as is" and "as available" basis. While we strive to maintain accuracy and availability, we make no warranties — express or implied — regarding:

• The uninterrupted or error-free operation of our website or portal
• The accuracy or completeness of information published on the public website
• The availability of third-party services (Facebook, Cloudflare, email providers) that we integrate with
• The security of data transmitted over the internet, beyond the measures we implement on our end

YSSF is a volunteer-run non-profit organization. Our systems are maintained by volunteers and may experience downtime during updates or maintenance periods. We will make reasonable efforts to notify members of planned downtime.

To the fullest extent permitted by applicable law, Youth Save A Smile Foundation and its officers, committee members, volunteers, and administrators shall not be liable for:

• Any direct, indirect, incidental, or consequential damages arising from your use of or inability to use our website or portal
• Loss of data resulting from system failures, cyberattacks, or unauthorized access beyond our reasonable control
• Actions taken by third-party services (Facebook, Cloudflare, email providers) that affect your data or experience
• Any decisions made based on information accessed through the member portal

Our total liability in any matter related to these Terms shall not exceed the amount of any membership fees you have paid to YSSF in the 12 months preceding the claim.

YSSF reserves the right to suspend or terminate your access to the member portal and services under the following circumstances:

• Violation of these Terms of Service
• Membership expiry or renewal failure
• A formal decision by the Central Committee or Master Admin to revoke membership
• Detection of unauthorized or abusive system access
• Inactivity or left membership status

Upon termination, your login access will be revoked. Your data may be retained in accordance with our data retention policy (see Privacy Policy, Section 11). You may request data export or deletion by contacting us.

If you believe your access has been terminated in error, you may appeal to the Central Committee in writing within 30 days of termination.

These Terms of Service shall be governed by and construed in accordance with the laws of the People's Republic of Bangladesh. Any disputes arising out of or related to these Terms shall be subject to the exclusive jurisdiction of the courts located in Bangladesh.

YSSF operates in compliance with applicable Bangladeshi laws, including but not limited to the Digital Security Act, 2018 and the Information and Communication Technology Act, 2006 as amended.

If any provision of these Terms is found to be unenforceable or invalid under applicable law, that provision shall be modified to the minimum extent necessary to make it enforceable, and the remaining provisions shall continue in full force.

We may revise these Terms of Service at any time. When we make material changes, we will update the "Last Updated" date at the top of this page. For significant changes that affect member rights or obligations, we will notify active members via email at least 7 days before the changes take effect.

Your continued use of our website or member portal after changes are posted constitutes your acceptance of the revised Terms. If you do not agree to the revised Terms, you must discontinue use of our services and may request account deletion.

We encourage you to review these Terms periodically. The most current version will always be available at https://saveasmilefd.org/terms-of-service.

If you have any questions about these Terms of Service, wish to report a violation, or need to exercise any rights described in our Privacy Policy, please contact us:

• Email: saveasmile.fd@gmail.com
• Email: adminpanel@saveasmilefd.org
• Phone: +880 1853 808713
• Address: Milonpur, Khagrachari Sadar, Khagrachari, Chittagong Hill Tracts, Bangladesh
• Office Hours: Saturday – Thursday, 9:00 AM – 6:00 PM (Friday closed)

We aim to respond to all inquiries within 7 business days.